What is remote video monitoring?

Remote video monitoring takes video surveillance a giant step forward. It is composed of two-way interactive audio technology that combines existing DVR technology and video surveillance systems with monitoring processes to provide real-time voice and video images to a central monitoring station for alarm verification and action.With an Underwriter’s Laboratories (UL) required reaction time of 45 seconds or better, central station dispatchers can quickly and remotely view and monitor a site when an alarm is triggered and communicate with anyone on-site. In an event-driven situation, dispatchers can send out assistance if the event is a detectable situation, or they can prevent a false dispatch if no security breach has occurred. Once a situation is diagnosed, the dispatcher responds using the customized response plan that has been designed for each store’s or facility’s unique monitoring requirements.

How video monitoring works.

Any critical area at a facility is considered a contact point that can be wired to a zone on a central alarm panel and paired with a video camera. Consequently, any contact point can be monitored 24/7 through systems that can immediately trigger an alarm signal that lets a monitoring center know a security event occurred at that specific contact point. Contact points can include: cash register lanes, back doors, stocking areas, server/computer rooms and safes. Triggers that can be set to trip the alarms include: doors opening or closing, motion or heat, glass breaking or a number of other events. Because all stores’ needs are different, its contact points and triggers will also vary, resulting in the need for custom-designed security systems. Additionally, video monitoring technology is compatible with many manufacturers’ control panels, allowing retailers to often connect existing systems without having to purchase new equipment or make only minor upgrades.

The Event Monitoring Center

The Event Monitoring Center can monitor your ATM, kiosk, facility, or operations with state-of-the-art equipment and highly-trained specialists, 24/7. As a consultative, industry-knowledgeable sales and service organization, we are committed to developing and providing an ever-expanding range of solutions to help our customers. The EMC is another example of innovative, single-source solutions that fill the gap between product and maintenance service offerings.

Most security monitoring companies are either inexperienced or not staffed to provide continual coverage for the huge volume of signals generated by opening and closings, dual control, night depository access, AC failure, etc. for each branch or ATM.

Reputation

An Atech Security representative can work with you to design a customized response plan based on your specific security and supervisory needs. For nearly 150 years, Diebold has been a premier name in security to the financial industry — the most challenging event monitoring environment. Atech Fire and Security has been protecting industry since 1979. Diebold was among the first to employ multiplexed communication in an alarm system, to deploy computers to provide remote monitoring and alarm prioritization, to provide computerized alarm data encryption and to remotely monitor alarms via a network-to-network link.